FAQ

· In which country can we buy on-line?

Purchases are available in metropolitan France, in Principality of Monaco, and in the following European countries: Germany, Austria, Belgium, Bulgaria, Cyprus, Denmark, Spain, Estonia, Finland, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, the United Kingdom, Sweden.

 

· What are the costs of delivery?

The expenses of delivery are 4.90€ for Metropolitan France, 6.90€ for Belgium, 8.90€ for Europe, and 14.90€ for french overseas departments. They are offered from 140€ of purchase.

 

· Is it possible to receive regularly the last news and the offers Week end à la mer?

Yes, you just have to reach the Newsletter, and you will receive directly the offers Week end à la mer on your e-mail box

 

· May I cancel a subscription of the newsletter?

Yes, to cancel a subscription of New letter, thank you for sending an e-mail to contact@weekendalamer.com by indicating your registered e-mail address and by specifying that you wish to cancel a subscription.

 

· How to be sure that my purchase was correctly made?

Once your validated order and your payment accepted, you will receive an e-mail of confirmation. If you do not receive, please contact our customer service at contact@weekendalamer.com

 

· Once my validated command(order), I may modify her(it)?

Since an order passed on the site, it is impossible to change it.

 

· How to use the promotional codes?

You can benefit from a promotional code when you receive special offers via our Newsletter or for you reward for your loyalty. You just have to bring in this code at the time of validating your basket.

 

· What means of payment are available?

We arrange following means of payment: visa, Aimed at electron, at MasterCard, American Express.

As well as the bank transfer, one this selected method of payment, account ID apparaitront. You have week to make. If at the end of week the payment is not validated, your order will be cancelled.

 

· Once my order is ok, can I change the method of payment?

Since you order is confirmed, it is impossible to change the method of payment.

 

· May I cancel my order?

To cancel your order, thank you for contacting our customer service as quickly as possible before treatment and sending of your parcel. Once sent, the expenses of delivery cannot be paid off.

 

· How to know where is my order?

It is necessary to reach the section order in the section My Account and to select the order you are interested in.

 

· How may I turn an article commanded on the site?

Your request must be made at the latest 14 days after the reception of your command. You can send an e-mail at contact@weekendalamer.com by specifying your number of command/articles which you wish to send back and specify if you wish a refund/credit note or an exchange of size. If it concerns an exchange of size, thank you for indicating us the size which you wish so that we put of the article in question. We will answer you as soon as possible.

The expenses of return remain at your expense, if it concerns an exchange we offer you the expenses of delivery for the dismissal of the good size.

Our address for the returns: WAM/456 CHEMIN DE CARIMAI/06250 MOUGINS

Further to the reception of the return, according to your wish:

We send back you the good size.

We pay off on your bank account if you paid by credit card.

If your command was made by bank transfer, thank you for indicating us the details of your bank.

If you wish credit note, we send you by e-mail the code, which it will be enough to you to bring in at the time of validating your basket during your next command.

 

· How may I contact the customer service?

You just have to send an e-mail to contact@weekendalamer.com we will answer you as soon as possible.

 

· Is it possible to have a gift-wrapped parcel?

For 2 €, we proposeto send the products that you wish to offer in packagings presents. You can also join a message on a personalized card. At the time of placing order, you just have to check the box " Yes, I wish a gift-wrapped parcel ", then to type your message.

Of course, no price will appear on the present. The invoice of your order will be sent to you by email. You can follow the delivery of your parcel since the Section " Your Account ".


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Buying guide

- Money back
- 100% secure payment
- Delivery by Colissimo
- Return and Refund
- Exchange
100% secure payment
+ Payment by bank transfer
100% secure payment